Good service and was kept informed throughout

Speedy and correct diagnosis. Kept up to date by service team. Would of liked some sort of paperwork to walk away with to confirm what repairs had been carried out on my car even though it was warranty work.

Because I was completely satisfied with all aspects of my visit

The whole procedure was very efficient. I just love the drive in service

Staff were there to check my car in right away and to my surprise the Service and MOT were completed by lunchtime. Happy days.

Prompt.

Quick and easy

work was done quickly

Every aspect of this transaction went exactly as originally planned

Staff were very helpful and friendly

Easy to book, drop my car off and pick up a loan car

as always excellent service but i have a intermittent fault which did not show up while they had the car which is frustrating as it appears at odd occasions but not when i need chandlers to see problem.

It was good.

I did not receive an email or text before my service so had no confirmation.

All good, no worries

The woman who booked my car in ensured that my car would be ready in time for my afternoon commitment (school pick up). She was really helpful (and pregnant).

Prompt and efficient

Initially disappointed Sun Roof developed a fault also when I rang Mini support I was advised not to drive with roof partially opened due to umbrella effect. Chandlers were great though fixed quickly, Valeted and I got to drive a Cooper S!

They sorted out all the issues.

As above all made very easy for me!

All people we dealt with were helpful and informative. All our questions and concerns were answered.

Good salesman kept us informed through out.

Excellent service

Very helpfull sales person

kept us up to date

Kept informed of repairs and MOT and returned clean and tidy

Excellent service and satisfaction

Sam was imformative , very helpful and kept us informed.

This was only an M O T!

Emma was great and importantly communicated regularly so we knew what was happening. Very fast delivery of the car.

Sam was great kept us informed

Great service and done quickly

Could not fault it

Excellent sales service and sound advice

Prompt friendly service

Tv, armchair and coffee

Everything ran to time and satisfaction

Great team fab service.

See previous. Individual people I dealt with were excellent. Only let down was delay in sourcing replacement wheel. I'd also like to commend the technician who found the crack in my wheel. I'm very impressed this was found, and very grateful.

The service was carried out in the timescale they told me and my Mini was washed and hoovered too.

I felt as though the person who checked ib my car was doing me a favour. I was asking questions about my car and services and he just seemed to be unconvinced by my queries and didnt really answer anything.

Based on my personal experience.

Although only about 3 miles away you could not return me home nor deliver after work was completed. 5 MINUTES OF A DRIVERS TIME RETURNING ME AND I COULD HAVE RUN HIM BACK TO BASE IMMEDIATELY.

Handled in an excellent manner

Friendly and efficient

Car was delivered and ready for collection on time

After finding that my car need further work on it after just 3,000 miles I think it should have been discovered before it was purchased.

Would have been 5 stars butt for some confusion over the charging cable supplied with the car.

Very knowledgeable to explain all the extensive features I had configured on my new mini

Useless