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Customer Reviews.

sales

5

Very satisfied with my experience. Friendly staff. Martin who helped me throughout my experience was fantastic and a true asset to his team.

05 April 2021

service

3.5

Satisfied with the service but I asked the staff to link my mobile phone to the car. They did but still no connection.

30 March 2021

service

4

Face to face service was excellent but your online procedures not updated to reflect current situation. I followed text instructions and took time to check in online - waste of time as self service facilities not in operation.

30 March 2021

service

5

20 years of good service

29 March 2021

service

4

parts not available to complete the service on time - took 3 days. I was notified of the delay and offered a courtesy car.

28 March 2021

service

4

Good system. Comfortable place to wait. See above remarks

28 March 2021

service

5

They were efficient , friendly and clear

28 March 2021

service

5

GOOD SERVICE

26 March 2021

service

5

The health check video is useful and informative and the booking process is efficient.

25 March 2021

service

4

Usual cleaning of car not carried out due to Covid restrictions.

23 March 2021

service

5

They do their best for customer needs

23 March 2021

sales

5

It was very easy to arrange the specification and purchase of a new vehicle. The comprehensive website made this simple and Emma made the paperwork easy to understand and complete.

23 March 2021

service

5

Very satisfied , a great job as usual.

23 March 2021

service

5

As above, amazing client focused service from point booking to collecting my car which not only had the MOT undertaken but also rear break discs

22 March 2021

service

5

Lovely guys, they found the record of the fault but due to the car performing 100% they couldn't fix but have made a note.

22 March 2021

service

5

Very helpful staff, from the first phone call, right through to collecting my car after the service.

21 March 2021

service

5

Excellent service and polite staff

21 March 2021

sales

5

Felt reassured about sanitised vehicle

21 March 2021

service

5

Everything was explained to me what they would be doing. I was told about a service plan i could do, which meant I paid alot less for this particular service. Simon was particularly helpful.

19 March 2021

sales

5

Very happy with services provided.

17 March 2021

service

5

Very satisfied, great to have health check video link of the car sent over to see via email.

16 March 2021

service

4

Everything sorted satisfactorily.

11 March 2021

service

5

even in these challenging times my mini was MOT' & serviced promptly & I was offered a voucher for a valet when times allow.

09 March 2021

service

4

Good manners

08 March 2021

service

5

Salesman was very good and helpful. He did an excellent job.

08 March 2021

service

5

Excellent customer service

06 March 2021

service

5

Lovely staff and car came back looking fantastic.

05 March 2021

service

5

Extremely safe environment, professional courtious staff. I was kept informed every step of the way. A credit to Mini. I travel 50 miles to use Chandlers, its worth it.

05 March 2021

service

5

Good communication and efficient.

05 March 2021

service

5

Confirmed what was to be done and the cost at drop off and kept me informed of any extras and cost whilst the car was with them

27 February 2021

service

5

The service person Graham Larking was helpful and kept me informed as to how my car service was going

25 February 2021

service

5

Just a smart, courteous and efficient operation.

24 February 2021

service

5

Efficient and quick

23 February 2021

service

5

Well, because I am!

23 February 2021

service

5

Really friendly informative staff

22 February 2021

service

5

Good repair, car running great

20 February 2021

service

5

I like how they know me and my car - I was kept updated at each stage of the service

18 February 2021

service

5

Easy and quick to book and followed Covid regulations.

16 February 2021

service

5

I telephoned with a query which was resolved.

16 February 2021

service

5

A/A

15 February 2021

service

5

Job done on time. Pleasant attitude of staff

13 February 2021

sales

5

No issues at all

11 February 2021

service

4.5

Very satisfied with the work carried out

05 February 2021

service

5

my vehicle was serviced whilst I waited and the estimated wait time was realistic.

03 February 2021

service

4

Everything was good except ability for my car to be cleaned due to pandemic

30 January 2021

service

5

Always good customer service.

26 January 2021

service

5

Again because of extra care.

25 January 2021

service

5

Efficient, friendly service

24 January 2021

service

3.5

it just happened. Customer service was ordinary. Car was dealt with

24 January 2021

service

4

Good staff and a clean environment make it a good experience for me