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Customer Reviews.

service

2

Issue was not resolved. and had to book another appointment for the same problem

11 March 2019

sales

5

EMMA FARLEY NEW EXACTLY WHAT I REQUIRED WE WERE ON THE SAME WAVE LINK. SHE WAS FANTASTIC.

11 March 2019

service

5

The staff are helpful,the garage is a pleasant experience & the car comes back valeted.

11 March 2019

sales

5

Amazing customer care by Sam Newman and Chandlers Worthing

11 March 2019

sales

5

Everyone was very helpful and information on the status of my new car was sent promptly.

11 March 2019

sales

5

Martin (Slinger) was just brilliant in all aspects.

11 March 2019

service

4

Had a new tyre fitted and whilst driving home sensors detected tyre under pressure . It turned out it was the new tyre fitted at Chandlers .

08 March 2019

service

5

Coffee on arrival, mini was repaired in super quick time! very efficient

05 March 2019

service

4

As above also explained well as what was going to be done

04 March 2019

service

1.5

They have tried to cure the problems but have still not been completely successfully as the car is back in next week!

01 March 2019

service

4

There was some confusion over which set of Brake disc's needed to be replaced. Information previously given to me said it was the Front. However it actually was the rear. The rear set was replaced!

25 February 2019

service

5

Everything was easy to arrange, I was kept fully informed and it was hassle free.

23 February 2019

service

5

Very quick efficient service

23 February 2019

service

4

tried very hard to sort bout problem Oddly no documentation of service given though.

23 February 2019

service

5

Very efficient and polite employees give a great impression for the garage.

21 February 2019

service

4

They fixed the problem.

21 February 2019

service

5

Good communication on what needed to be done. Including a short video clip on identifying what work was needed.

17 February 2019

service

5

they have never let me down and are always ready to fix any problem if necessary at shot notice.

16 February 2019

service

1

the car hadnt been washed, it always gets washed hence i didnt bother getting it done the weekend before. When I said this the girl didnt really care just told me to come back and get it washed, pretty poor attitude really, like i have time for that

15 February 2019

service

5

staff very helpful and efficient

15 February 2019

service

3

Was advised of re-program requirement when booking in for something else, would have been easier all done at once.

14 February 2019

service

5

I was kept informed of any extra work required

12 February 2019

sales

5

They were efficient and welcoming and kept me informed at each stage of the process .

12 February 2019

service

5

As above. Courteous prompt service, nothing too much trouble

12 February 2019

service

5

Very helpful and communicated well

12 February 2019

service

3

Annual maintenance check completed - no issues identified. I left the garage and brake light was on. Car was immediately looked at again & rear brakes did need attention. Why was this not picked up in the check that I paid £29.95 for?

10 February 2019

service

4

Simple courtesy car procedure, welcoming environment.

09 February 2019

service

5

The Winter Check was carried out efficiently complete with a video and the car was cleaned very well.

07 February 2019

service

4

Punctual Fairly good receptionist, communicative and warm. Without being OTT.

03 February 2019

service

5

Every member of staff that I've spoken to have been very helpful and really pleasant and smiley. Ben, the Receptionist, Michael & Lauren - all have been totally brilliant.

01 February 2019

service

3

Just a bit concerned about the oil as it was low & very black,I know it is a diesel & they do get dirty quickly. I myself have been in the motor trade in the private car & commercial vehicles for over 40 years ,not to happy as the oil was thick black

01 February 2019

service

3

car returned with problem

23 January 2019

sales

5

Everyone was friendly and really helpful

15 January 2019

service

3

Not sure if a health check is actually an end of warranty service. I think I was expecting more from an end of warranty check. It was useful to have a video of what they did. Collection and return of my car is very good service.

10 January 2019

service

5

Great service

08 January 2019

service

5

Very helpful

06 January 2019

sales

4

Communication was clear and although we had to come back for a few bits it was all still okay.

06 January 2019

service

2

Entirely the fault of corporate breaching contract having taken my deposit and then telling me I had to come back in and respec my entire car!!!!

04 January 2019

sales

4

Helpful cooperative salesman.

03 January 2019

service

5

I had work to do and was shown across to the BMW business centre where I had the perfect environment to work and a lovely lady who periodically supplied coffee and the car had a great valet! Simply brilliant!!! Thank you.

03 January 2019

service

5

All very friendly.

03 January 2019

service

5

The service department is always efficient, as are the admin staff.

02 January 2019

sales

5

All went to plan. Excellent sales experience.

27 December 2018

sales

5

Ben Wayman - our sales representative - could not have been more helpful and knowledgeable and his suggestions as to the car’s specification was absolutely right for us.

27 December 2018

service

5

Theny did everything I asked

27 December 2018

service

5

All completed & washed & valeted in under an hour.

27 December 2018

service

5

Drive in and drive out was good. Also sent a video of the underside of the vehicle being inspected with a commentary which was very innovative.

27 December 2018

sales

3.5

As mentioned on finance

24 December 2018

service

4

Kept to time and clean car as a bonus