Very satisfied with my experience. Friendly staff. Martin who helped me throughout my experience was fantastic and a true asset to his team.

Satisfied with the service but I asked the staff to link my mobile phone to the car. They did but still no connection.

Face to face service was excellent but your online procedures not updated to reflect current situation. I followed text instructions and took time to check in online - waste of time as self service facilities not in operation.

20 years of good service

parts not available to complete the service on time - took 3 days. I was notified of the delay and offered a courtesy car.

Good system. Comfortable place to wait. See above remarks

They were efficient , friendly and clear

GOOD SERVICE

The health check video is useful and informative and the booking process is efficient.

Usual cleaning of car not carried out due to Covid restrictions.

They do their best for customer needs

It was very easy to arrange the specification and purchase of a new vehicle. The comprehensive website made this simple and Emma made the paperwork easy to understand and complete.

Very satisfied , a great job as usual.

As above, amazing client focused service from point booking to collecting my car which not only had the MOT undertaken but also rear break discs

Lovely guys, they found the record of the fault but due to the car performing 100% they couldn't fix but have made a note.

Very helpful staff, from the first phone call, right through to collecting my car after the service.

Excellent service and polite staff

Felt reassured about sanitised vehicle

Everything was explained to me what they would be doing. I was told about a service plan i could do, which meant I paid alot less for this particular service. Simon was particularly helpful.

Very happy with services provided.

Very satisfied, great to have health check video link of the car sent over to see via email.

Everything sorted satisfactorily.

even in these challenging times my mini was MOT' & serviced promptly & I was offered a voucher for a valet when times allow.

Good manners

Salesman was very good and helpful. He did an excellent job.

Excellent customer service

Lovely staff and car came back looking fantastic.

Extremely safe environment, professional courtious staff. I was kept informed every step of the way. A credit to Mini. I travel 50 miles to use Chandlers, its worth it.

Good communication and efficient.

Confirmed what was to be done and the cost at drop off and kept me informed of any extras and cost whilst the car was with them

The service person Graham Larking was helpful and kept me informed as to how my car service was going

Just a smart, courteous and efficient operation.

Efficient and quick

Well, because I am!

Really friendly informative staff

Good repair, car running great

I like how they know me and my car - I was kept updated at each stage of the service

Easy and quick to book and followed Covid regulations.

I telephoned with a query which was resolved.

A/A

Job done on time. Pleasant attitude of staff

No issues at all

Very satisfied with the work carried out

my vehicle was serviced whilst I waited and the estimated wait time was realistic.

Everything was good except ability for my car to be cleaned due to pandemic

Always good customer service.

Again because of extra care.

Efficient, friendly service

it just happened. Customer service was ordinary. Car was dealt with

Good staff and a clean environment make it a good experience for me