OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
187 ratings and 129 comments received in the last 90 days.
04 April 2024
Salesman could not do more to help to locate the car.
04 April 2024
So easy to purchase the car I had seen
03 April 2024
Staff very helpful. Car arrived very quickly
28 March 2024
The whole process was very well carried out with help all the way.
13 March 2024
Every experience I had with the mini service was outstanding! Knowing that any questions I had would be answered very quickly. The people I was working with made it very easy to understand!
12 March 2024
Very helpful and informative staff, This is why we return each time to upgrade our vehicles.
11 March 2024
Friendly, patient and informative staff
09 March 2024
This is my third car from this dealership, the staff are very friendly and easy to do business with.
08 March 2024
The staff are courteous and helpful. Martin Slinger at Group One, Rustington is a real asset to the Company.
12 April 2024
The car came in for an initial hour's examination to find the fault, it was two hours and the fault was fixed. The only thing that they could have done better, was to let me know a long the way as I had to enquire as to what was happening.
12 April 2024
The work was carried out as specified
10 April 2024
Great service.
10 April 2024
No complaints.
10 April 2024
Was given information on what was needed for my car promptly
10 April 2024
Customer service is excellent
09 April 2024
The efficiency of the service was great, meant we didn't have to wait around too much.
09 April 2024
Excellent
08 April 2024
They are very helpful, communicative and managed to get price down with some warranty contribution from Mini.
08 April 2024
Professional and quick Think checking an airbag light I. An old car was expensive at £225 but overall very happy with everything
10 April 2024
5* handover service. Made to feel special which is fantastic. As I said to Lewis during our various handovers, we've bought other cars in the past that have been more expensive than the Mini and the handover was so underwhelming.