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Customer Reviews.

service

1

Despite us telling them the PDC unit needed replacing (due to the warning lights coming on) they had the car in 3 times before replacing it. Also they have scratched the passenger door - looks like another car door has been opened onto it - unhappy.

02 July 2018

service

5

All staff very friendly and efficient and everything went smoothly.

20 June 2018

sales

5

Very helpful, knowledgeable and made the purchase of my mini a good experience from start to finish.

18 June 2018

service

4

All went smoothly. Had to wait an hour or so to collect as they hadn't started at 3 even though I dropped car off at 0800. But that was a comfortable wait with friendly staff

15 June 2018

sales

5

Kept informed throughout. Car looked fantastic on completion of sale.

13 June 2018

sales

5

Great atmosphere and comfortable negotiations.

11 June 2018

service

5

extremely helpful and personable staff

09 June 2018

service

5

Nothing to criticise.

08 June 2018

service

3

As explained above.

06 June 2018

sales

5

Great customer service from Farran.

05 June 2018

service

5

Speedily obtained the replacement tyre which I needed and were able to give me a same day appointment

04 June 2018

service

5

The time spot we was given to drop car off and the telephone call to let us know the car was ready. Keeping us informed of what was going on and any other necessary information we needed for any future work that may need to be carried out.

01 June 2018

service

5

Efficient and polite reception, car ready earlier than promised

31 May 2018

service

5

Identified issues and kept me informed on progress.

30 May 2018

service

5

The video is a really effective way of letting customers who can’t personally collect their cars know how the service has gone.

29 May 2018

service

5

faultless service facility

29 May 2018

sales

5

The staff were always very polite, and courteous, and kept me informed throughout the buying process. Even when the factory caused a considerable delay. The actual handover was a happy affair and conducted professionally.

29 May 2018

service

4

The work to replace the part causing the warning light was fine. Whoever cleaned the car afterwards left greasy smears on the inside of the windscreen and I had to clean it afterwards. Also a stain on the front passenger seat that wasn't there before

29 May 2018

service

5

Received a hire car for the duration of my service which was aranged quickly and professionally. I was kept informed of my service and alerted when it had been completed. Very happy.

25 May 2018

service

1

I was misled and additional work was carried out that did not need doing and I had not asked to be done

24 May 2018

service

4

Service was completed promptly and I didn't have to wait around

21 May 2018

sales

4

Had to haggle at the last hurdle to match other offers we had received.

19 May 2018

service

5

Always quick and friendly service.

17 May 2018

sales

5

Sam was an excellent salesman and very professional and helpful.

15 May 2018

sales

5

No hassle, very easy changeover from one car to another.

15 May 2018

service

5

They kept me posted on how the service and repair throughout the time it was in the body shop. I really like the technicians video.

15 May 2018

service

5

Friendly, helpful and efficient staff.

13 May 2018

service

3

I have given my answer above. I'm sure the Service was carried out efficiently but it was the after service I wasn't completely happy with

12 May 2018

service

5

The car was picked up from home and we were kept informed of progress throughout.

11 May 2018

service

5

No issues.

11 May 2018

service

5

Faultless

09 May 2018

sales

3

Time new car was delivered .. not much follow up from salesman

09 May 2018

service

5

The tyre repair was done by the garage I purchased it from and avoided the hassle of sorting the tyre insurance.

06 May 2018

service

5

The service process was good and it didn't take long at all for the service to be completed. Lovely cafe area to wait in while the car is being serviced.

05 May 2018

service

5

The problem was corrected and every thing was reported as all good. Staff as always very pleasant and helpful.

04 May 2018

service

5

Everything that I asked for was done as promised.

02 May 2018

service

5

Outstanding service

02 May 2018

service

3

The garage itself was fine, and the service was covered under the TLC pack.

01 May 2018

service

5

Went in for the soft top roof campaign and they even threw in a clean and hoover!

01 May 2018

sales

5

Friendly and helpful but not pushy.

01 May 2018

sales

5

It went through very smoothly and all was explained to me along the way.

30 April 2018

service

4

As above

29 April 2018

service

5

The service was organised very efficiently and booked easily at a time to suit me.I was offered a replacement car for the day (but wasn't advised I would have to pay £10 for insurance but when I brought the car and mentioned this the cost was remove

27 April 2018

service

5

As above

26 April 2018

service

5

Fixed the problem whilst keeping me informed of what was the issue

25 April 2018

service

5

Everything was done. No issues. Car was cleaned and I had a phone call when it was ready. Perfect.

24 April 2018

service

5

Loved the new premises, friendly and professional staff

23 April 2018

service

5

All promises met.

23 April 2018

service

5

Great customer service - particular mention must be made of Lauren Scampion who went out of her way to help me sort out my problem with the vehicle.

18 April 2018

service

5

because I was