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Customer Reviews.

sales

5

Brilliant sales staff , extremely friendly and knowledgable.

06 February 2018

service

5

Great service

06 February 2018

service

3

This my wife's car and you claim to have cleaned it before it was returned, it was washed but not vacuumed so still dirty inside.

03 February 2018

service

5

Efficient, polite staff who are always prepared to answer any queries.

01 February 2018

service

5

Great communications and flexible approach made my return for an engine warning light and seat adjustment work under warranty just that bit more bearable

31 January 2018

service

5

Easy to book in and good facilities when dropping off. Plenty of room to park.

31 January 2018

service

3.5

Car went I. For a service and clean. The clean was not very thorough.

31 January 2018

sales

5

love the car, excellent sales exec in Sam Newman Chandlers Worthing.

30 January 2018

sales

5

Very efficient. Very friendly staff. Lovely show room. Great support from Ben.

29 January 2018

service

5

outstanding the service team go the extra mile for you..

26 January 2018

sales

5

love my mini and had a great time buying it

25 January 2018

service

5

All BMW and mini staff that were in the showroom at the time all spoke as an acknowledgment. The showroom was very clean and a pleasant building to be in.

22 January 2018

service

5

On time and reasons above

22 January 2018

service

5

Very helpful and tentative.

19 January 2018

sales

5

All the people that we dealt with were professional, knowledgable, helpful and friendly

17 January 2018

sales

4

To be honest I ordered this car including LED lights. Car arrived without. I have expressed my thoughts. So far no favourable reply has been received.

17 January 2018

sales

5

kept informed and up to date

17 January 2018

service

5

How could i not ( perfect work)

16 January 2018

service

4

Engineer forgot to reset service alert, so every time i use the car I'm advised that oil change is due.

16 January 2018

service

5

Very helpful staff made it easy to organise

15 January 2018

service

5

The required work was completed on time, my car was cleaned and returned to me.

15 January 2018

sales

5

Great service from Chandlers Mini Worthing. Kept informed while the vehicle was being built and a smooth handover once the car was at the showroom for delivery.

13 January 2018

service

5

Everything done as expected.

13 January 2018

sales

5

Great team and sales guys. Nice reveal too

10 January 2018

sales

5

Salesperson was incredibly helpful (not pushy).

09 January 2018

sales

5

Welcoming staff and farren was a great salesman, wasn’t pushy and assisted me which exactly what I wanted.

05 January 2018

service

3

It was no one's fault, but the part required was ordered and delivered on time but it was faulty so another one was ordered and I had to go back the following day. No problem, I was able to sit back, have coffee and relax a second time!

04 January 2018

sales

5

It is a well built car with an excellent road holding-still learning all the remarkable features!

04 January 2018

service

5

I was kept informed the light out the day of the progress and price.

02 January 2018

sales

5

No pushiness. Discovered and met my "needs".

02 January 2018

sales

5

Good atmosphere; friendly welcoming environment and helpful, knowledgeable staff.

02 January 2018

service

4

I have no complaints about the ease of arranging the service, they contacted me, the reception at the service center or collecting the car on completion of the service.

30 December 2017

service

5

Easy to book to suit my convenience together with comments as above

29 December 2017

service

1.5

As above which is all in direct contrast with sales team.

28 December 2017

sales

5

Alexandra Nicholas was a fantastic sales rep. No stone left unturned!

27 December 2017

service

4

Really pleased with the work, valletting and as I couldn't arrange for anyone to come over with me you collected my car which I appreciated. I gave a 3 star as I had to reprogram some settings which I didn't find easy also didn't realise both keys

27 December 2017

service

5

It was all so easy, is a nice large dealership & could drive inside onto the forecourt & drop the car (& pick it up again) right next to the showroom - it felt like a first class service

25 December 2017

service

5

The winter check was carried out in the timescale as promised and the car was nicely cleaned.

23 December 2017

service

5

Very efficient, excellent communication, good advice.

23 December 2017

sales

5

Excellent service in an excellent new garage space in Rustington.

22 December 2017

service

5

Staff attentive without being intrusive. Had to re schedule at short notice and dealt with professionally.

21 December 2017

sales

5

Very quick, and went through everything.

21 December 2017

service

4

Helpful, friendly staff and work completed promptly

20 December 2017

sales

5

All explained & good customer service

20 December 2017

sales

4

It was all excellent , wouldn’t give top score as always room for improvement ??Extra product I purchased cradle for I phone more expensive than from mini direct but wax price matched when I brought this to dealers attention.

20 December 2017

service

3

On the morning of the service I had to change the pickup arrangements (due to an emergency surgery appointment) and the receptionist at first was not at all helpful but once this was sorted out, everything worked out well.

19 December 2017

sales

5

Everything was perfect

19 December 2017

service

5

Always a good experience

16 December 2017

sales

4

I specced Harmon Kardon upgrade but it was not on car at delivery.

16 December 2017

service

5

It was easy, not over priced and extremely good service.