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Customer Reviews.

service

5

All went very smoothly, car was ready within the 2hours

11 October 2017

service

5

They made it so easy with no fuss.

10 October 2017

service

4

Excellent service.

10 October 2017

service

2

as above - when buying a Mini there is no mention that it will need to have new brake pads after such a small mileage; no other car i have ever owned inculding other older model Mini's and current BMW's need this doing so soon.

10 October 2017

service

5

Very welcoming staff and fabulous showroom

10 October 2017

sales

5

Purchase was very simple and the delivery was spot on

10 October 2017

service

5

Was kept up to date the whole way through.

10 October 2017

service

5

Helpful & considerate to my needs

04 October 2017

sales

5

Friendly, informative and a free coffee. Good range of vehicles on view.

04 October 2017

sales

5

kept me informed and delivery times met even when production was stalled at plant.

04 October 2017

sales

5

Everything was explained and we were made to feel special on the day of pick up. The only slight problem was a lack of communication post ordering caused by holiday to staff but they couldn't have apologised more

01 October 2017

service

4

Done the job well and friendliness

30 September 2017

service

5

It was nice to have the service video and have the engineer talk you through it.

30 September 2017

service

5

Speedy service with good facilities for me to carry out work on my laptop

29 September 2017

sales

5

Excellent customer service from Chandlers Mini

29 September 2017

sales

5

As above.

27 September 2017

sales

5

I have purchased 4 cars from Martin, I trust him to be honest with me and know he has my interests in mind when selling a car to me.

26 September 2017

sales

5

The customer care from the Rustington branch was really exceptional Very friendly staff always on call as buying a brand new car is quite a big decision

26 September 2017

service

5

As above

22 September 2017

sales

5

helpful friendly people when things didn't go quite to plan, sorted it out and very happy.

21 September 2017

service

5

They are sorting out the problem on the Service indicator

21 September 2017

service

5

TheMotand service was completed well within the time quotedand I was actually trying to fit in an emergency electrician that day so I was delighted

21 September 2017

service

3

Taking three days to replace two hoses is hardly great service.

21 September 2017

service

5

Lovely environment, happy, friendly staff. Made to feel important as a returning customer

20 September 2017

sales

5

Salesman Farran was really good. Friendly, efficient and extremely approachable. A real credit to Mini

19 September 2017

sales

4

Helpful salesman always replied to enquiries

19 September 2017

service

5

Fault fixed completely

19 September 2017

service

5

I like that you got a video after showing what they had done and information about my brakes and tyres! very informative.

19 September 2017

service

5

Nice environment easy to get to good parking facilities . Quick and easy went in booked service staff explained procedure time involved etc

19 September 2017

sales

5

Very good customer service from initial discussions up to and post delivery

12 September 2017

service

5

As above.

12 September 2017

service

5

All staff were polite, professional and very helpful.

12 September 2017

service

4

As above.

09 September 2017

service

5

My mini was collected and delivered back quickly and to the times arranged with the work done and a valet

07 September 2017

service

5

No problems. Fair price. Quick turn around time.

06 September 2017

service

5

Customer care v good

06 September 2017

service

5

chandlers are always willing to fit my car in to suit my diary.

06 September 2017

service

4

Great service, no real issues. Car wash could maybe have been a little more thorough, hence knocking one star off.

06 September 2017

service

5

Unable to drive at the moment through ill health, car was collected and delivered back following service and MOT. So helpful.

02 September 2017

service

5

A very efficient and professional service. Great customer service

31 August 2017

service

4

Car looked after. Only reason for not giving full five stars was had to revisit garage for another recall/update.

26 August 2017

sales

5

As previously stated the salesman was extremely helpful and did everything he said he would.

26 August 2017

service

5

It's round the corner from where I work do not have to go to hindhead

26 August 2017

service

5

As above

23 August 2017

service

4

I feel that the member of the team could has been more friendly and welcoming, I would have been if I was doing their role!

22 August 2017

service

5

Very good

18 August 2017

service

5

All requirements met.

18 August 2017

service

4

Car fixed under warranty and washed

18 August 2017

sales

3.5

Very good customer service

18 August 2017

service

2

My Mini is always in a spotless condition and I always make sure that's the case before handing it over to garages. My Mini came out with a thick scratch above the drivers door handle. They attempted to polish it out but it failed.