Easy to deal with. Easy to talk to.
Because it was all OK
friendly , quick service, clean car , nice tea
Called when they said kept me up to date, best service
After the Mini Cooper S was serviced it was road tested but Chandlers had only filled the engine with 1/2ltr of oil resulting in the engine having to be replaced. Afterwards they did everything they possibly could to make up for the mistake.
They are efficient, helpful and friendly. It is a pleasure going in there.
I like the video report sent during servicing its easy for me to understand defects etc
Chandlers Worthing are always good, friendly and helpful. They fixed my tyre while i waited and were very quick.
Everything I needed to be dealt with was done and all staff were extremely helpful.
Efficient and friendly
The service process was good and effecient but didnt feel that the actual work and clean was particularly thorough
I had to really struggle with Chandlers to get my fault accepted under my extended warranty. They were adamant it wasn't covered but when i spoke to the insurance company they were very helpful and took a view and covered it
I have not given a 5 because although the Service was good my experience with the courtesy car company Enterprise has not been good. I was told my £50 deposit would be refunded in full and I have only received 2p.
Dealt with my tyre very promptly
I was kept notified during the service of any issues
My mini was picked up at the right time, I was informed of what was to be done and it was returned to me clean. The driver was a lovely man
Good customer service
Excellent collection service which suits my circumstances. I was kept informed throughout the service/MOT via email and phoned when my car was ready to be returned. I cannot fault my service experience.
My wifes car is 10 years old and due for replacement. Its only covered 16k miles and all the servicing has been done via pre paid service packs. I thought this service would be very expensive. In reality the price was very fair- no nasty surprises
I was told from the start what was going to be done and how long it would take. Was kept informed all through the process.
Really great service
Staff were really nice and helpful.
As above, professional service from those involved
Very friendly and great service
Fast and efficient.
Very good everything done quickly. Wash wasnt done very thoroughly, but I think thats as it was being done quickly for me as I was waiting.
Very efficient and professional
I called to book in and was told someone would call me back: they didn't. When I called next day I was told a full service was not required; when the car arrived I was told a full service was required and this would cost £400!
Very friendly and helpful
Everything was done when I was told it should be. Staff were helpful and engaged
Very helpful fitting me in for an overdue MOT at short notice
The car was delivered on time and as specified. Preparation was very good and the car has performed without incident since taking delivery.
Very professional and organised
Well looked after by the staff. Great service. Very helpful and supportive. Looked after us above and beyond, due an accident with a pothole ??
All staff very friendly and efficient and everything went smoothly.
Very helpful, knowledgeable and made the purchase of my mini a good experience from start to finish.