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Customer Reviews.

service

5

Staff very friendly, helpful and easy to deal with. Advice is always available in Service and Sales.

07 November 2018

service

5

Nesxt day pick-up, no hassle. Representative was courteous and professional. A+

06 November 2018

sales

5

Sam Newman was always extremely helpful. If he was unavailable he would arrange for someone else to see me. Nothing was too much touble for Sam to arrange.

06 November 2018

sales

5

From day one I received information on the building ,painting and delivery, most reassuring, and the delivery exactly on time.

05 November 2018

service

5

Used the collect and return service which was very efficient.

02 November 2018

service

5

Always meet our requirements

02 November 2018

service

4

Everything was completed quickly. Although tires seeemed expensive.

02 November 2018

service

5

Phil, the tyre technician was knowledgeable and professional in advising me.

01 November 2018

service

5

Great treatment from all concerned, stress free and confidence inspired.

30 October 2018

sales

5

Very polite sales staff, very helpful, made you feel important, no pressure.

30 October 2018

service

5

Supported by Vicky initially and Lauren through the actual service work. Was kept fully informed throughout.

30 October 2018

service

3

Could not sort out everything within a day and had to keep car overnight. Did not manage to find cause of a problem we have with the car

30 October 2018

service

5

Promises kept, completed on time and prices competitive. Car valeted on collection, always offered a drink. Great service all round.

30 October 2018

sales

5

Everything went perfect

29 October 2018

service

5

service carried out on time

28 October 2018

service

5

Proper organised

27 October 2018

service

3

Paint damaged in engine compartment during service. Informed the Service Manager a couple of days later, he was very apologetic and quickly organised repair in Bodyshop. I was disappointed that this was not brought to my attention day of service.

26 October 2018

sales

4

Kept us informed but over estimated the speed of deceivers so had to do two settlement letters

25 October 2018

service

5

Very helpful, easy to arrange and no problems with any part of the service.

24 October 2018

service

5

Very happy with service

24 October 2018

sales

5

I was informed of progress and arrived on time

24 October 2018

service

5

All happened as stated by staff

19 October 2018

sales

5

As stated above the experience was a friendly atmosphere and nothing was too much trouble

18 October 2018

service

5

Picking up and delivering the car back, Also the communication in-between was good and clear. All went smooth and well. Profesional and friendly

17 October 2018

service

4

I love my mini and I felt that it (and I ) were well looked after.

16 October 2018

service

2

Trying to book a service is a complete nightmare and had to go down in person to do it...

15 October 2018

sales

5

ALL HANDLED PROFESSIONALLY AND EFFICIENTLY

13 October 2018

service

5

Completely satisfied as there was no fuss or unnecessary costs

12 October 2018

service

5

They sorted out my problem.

11 October 2018

service

5

Efficient., timely, friendly staff ( my recent experience was not a service it was a puncture) and even though I wasnÂ’t booked in and just turned up the problem was sorted

10 October 2018

sales

5

Ben and Michael the sales team was excited about the new car as we were

10 October 2018

service

5

It was a simple job of wheel replacement so it's hard to believe there could be a problem!

10 October 2018

service

5

As promised. Video of service check available whilst I was in the Garage, so could verify work done prior to payment.

09 October 2018

sales

5

I was fully kept up to date with production and delivery date.

09 October 2018

service

5

Good

06 October 2018

service

5

Same as I wrote above. Always a nice experience.

04 October 2018

sales

5

As above. We were allowed to make sure the dog fitted in the boot. No pressure to buy. Good salesman. Found exactly what we wanted.

03 October 2018

service

3

Minimal service. Mainly focused on upselling for self-interest, rather than service for the customers benefit.

02 October 2018

service

5

Have had 4 minis from this garage and always treated well and kept informed

30 September 2018

service

5

If you want to know what outstanding customer service looks like visit Vicky and the team at Chandlers Worthing.

28 September 2018

service

4

good service but of course I would be completely satisfied if it was cheaper

28 September 2018

service

5

Work completed on day

27 September 2018

sales

5

The hole experience was very good from start to finish, with letting me known through out, before I even got my new car how things were going etc

25 September 2018

service

5

First class efficient service.

24 September 2018

service

4

Staff helpful

21 September 2018

service

5

ALL WENT WELL FROM COLLECTION TO RECEIVING THE MINI BACK - LATER THAT DAY

20 September 2018

service

4.5

Car all ok

20 September 2018

service

5

Allways good.

20 September 2018

service

5

Fast, helpful and a good price

19 September 2018

service

5

The team member discovered I was going on a driving holiday the weekend after my MOT visit and checked and inflated my tyres ready for the trip. Nice touch. The clean and wash was also appreciated